Contact information

• Our office hours are Monday-Friday from 9AM - 4PM, PST

 

• If you have any questions, please email is at essenceofreneecustomerservice@gmail.com. Please allow 24-48 hours for a response.

 

• Our general turnaround time is 2-3 weeks. This does not include weekends, public holidays, or our additional closed dates. Turnaround time starts on the closing date of a preorder. Please see ordering details for accurate information. RTS items have a 5-7 business day turnaround time.